These two jobs are within the same department. Also, the manager for the digital marketing ( customer support team) is the daughter of the VP of digital strategy marketing. She had no accountability and had poor communication skills. The way my team leader spoke to me was atrocious. I felt extremely disrespected at this company and within the department I worked for. They will make it seem like you don’t know what you are doing even when they are unaware of what’s happening. They will belittle you and talk down to you. Management and coworkers will use you as a scapegoat and blame you when things go wrong even though it’s their fault. You will often wonder what you should be doing exactly and you will be told what you need to do even if management never explicitly told you or had you trained on any of the tasks you’re supposed to complete. There is no sense of purpose in your role. Please don’t work here This is the absolute worst job and company to work for. Co-workers were interesting and many were great people to have lunch with although the overall work was siloed. The most enjoyable part of the job was knowing that I was helping dealer's or vendors with issues. Management needs to give feedback more than once a year especially in a growth environment so that the team works toward continual improvement. Yearly reviews often the only time issues were brought forth, thus creating lots of stress with regard to performance reviews. Workplace culture was attempting to build cohesiveness however, silos developed over time.įeedback was minimal and regular reviews did not happen in a timely manner.
Management started well orienting new hires and developing skills in the team, however, over time this continual improvement ceased. Various programs were used to solve the incoming inquiries and needs. Fast-paced often intense work environment Typical day is responding to incoming calls and emails regarding various aspects of digital marketing for dealerships online.